Shipping Policy

The guidance on this page maps the usual customer journey from start to finish.

Journey overview

At the beginning of the journey, Weather, peak periods, carrier disruption, address problems, and events outside reasonable control may extend delivery time. For a lost parcel or an item marked delivered but not found, first check the property and contact the carrier, then provide support with the order and tracking numbers.

Timing checkpoints

At each timing checkpoint, Damage, contamination, missing parts, or an incorrect item should be reported promptly with clear photos or video of the item and packaging. A shipping enquiry should include the order number, checkout email, and tracking number when one has been issued. Standard delivery within the United States is free; available destinations and any other service levels are shown at checkout.

Information to prepare

When preparing supporting details, Order processing starts only after payment is successfully authorized and normally takes about 1–2 business days. After dispatch, estimated transit or delivery is 4–6 business days and is an estimate rather than a guarantee.

Support and resolution

To reach an appropriate resolution, Business days exclude weekends and applicable public holidays. Tracking details are provided when available, although a carrier scan can take time to appear or update. Customers are responsible for providing a complete and accurate delivery address and should request a correction before dispatch.

Email: dominiccojos1712@gmail.com
Mailing address: 3230 4th Ave S, Great Falls, MT, 59405, US
Phone: 406-486-7284